All support now starts with our agentic chat-first experience in the bottom right of all VenturEd products – just a click away when you need help!

Read our FAQ for more information on how support is changing to better support you.

No Change for Prior Years will continue using the

We’re excited to introduce a major upgrade to meal ordering, designed to make planning, ordering, and managing meals —for families and schools alike.

These improvements are based on feedback shared by , who advocated on behalf of families and highlighted opportunities to make the ordering experience more intuitive.

Schools shared that families needed:

Schools also asked for:

This release addresses all of the above.

Families can now plan meals using a clear weekly calendar:

Families can filter meals by:

Menus update instantly—no page reloads.

Families can:

Pricing automatically reflects student meal programs:

Schools now have enhanced control over when orders can be placed:

Availability rules are applied consistently across:

This ensures families and staff only see and order what’s truly available.

The POS interface continues to allow admins and cafeteria staff to log orders for past dates when the store and item were available, providing flexibility for operational reconciliation.

Schools can now , allowing staff members to receive discounted meal pricing where applicable.

This provides greater flexibility and ensures consistent pricing rules for both students and staff.

: State Lunch report will continue to show students data. If you specifically select Staff is when the report will include staff data.

Admins now have a , ensuring:

This reduces confusion and prevents invalid orders on closed days.

These improvements help:

Most importantly, this release reflects —and our commitment to acting on that feedback.

This update is part of our continued investment in making meal ordering:

Thank you to the school teams who shared feedback and helped shape these improvements. Please keep it coming—we’re listening.

If you need any help adjusting the Point-of-Sale configurations, please reach out to our support team.

We’ve updated our knowledge base and support links to the latest resource.

No other changes to content or workflow—just a smoother, more reliable way to find answers when you need them.

We’ve made an update to ensure the release note widget (rocket icon) always stays fully visible—no matter your screen size or device.

This change makes it easier for you to stay updated of all the improvements and fixes we release regularly.

Teachers and staff now have a in the Classroom portal to easily access School Events and Track schedule—all in one place.

If no Tracks are set up yet, you’ll see a helpful message prompting configuration.

This update helps staff stay organized, informed, and focused.

Tracking email engagement is now faster and easier in the Communications module.

This update helps admins , improve communication effectiveness, and save time with a single-click view of email engagement.

We’ve fixed an issue where security permissions were not always behaving as expected for parents and contacts (Household Module users).

We’ve updated Attendance views (Daily, Weekly, and Visual) to display preferred names, making it easier for teachers and administrators to quickly recognize and address students. This enhancement streamlines attendance taking and aligns the system with how students are commonly addressed in the classroom.

These updates improve communication accuracy, reduce misdirected replies, and ensure families connect directly with your school.

We’ve enhanced the Security Template page to improve configuration efficiency:

While Security Templates are managed by our support team, these improvements significantly reduce setup and update time — allowing for faster implementations and quicker turnaround for schools.

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We’ve added a highly requested feature to make communication easier! Teachers (from Classroom module) and Admins (from School Module) can now attach documents directly to announcements, so parents can easily access important files like flyers and handbooks.

🆕What’s New?

Here is how the attachment will show within the announcement widget in dashboards

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To provide schools with complete clarity on financial transactions, we’ve updated the School Remittance Report and Payments Report:

🆕What’s New?

✔️Why This Matters:

Schools can now easily view the breakdown of transaction fees and total amounts, ensuring full transparency and reducing confusion.

Remittance Report

Payment Report

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We’ve strengthened communication controls to protect student privacy:

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Schedule calendar in the Household portal now shows Full-Day schedule to ensure all classes are visible, even those outside standard school hours:

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