✨Modernized Payments - Powered by Adyen
We’re introducing a new
Adyen-powered online payments experience
to support more transparent payment processing, fee visibility, and reconciliation for schools and families.🌟
What’s New
New Online Payments Configuration
- Schools can now configure online payments using their Adyen account details.
- The setup page has been refreshed to make payment readiness easier to understand, with clear status indicators for account verification, balance account setup, capabilities, and payments.
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Service Fee Configuration for POS
Schools can configure how service fees are handled for card payments:
- Required Service Fee— automatically added to the payer’s total.
- Optional Service Fee— gives payers the choice to opt in.
- No Service Fee— no additional service fee is added.
- Service fees are configured by the school and are added on top of the payer’s amount.
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Clearer Checkout Experience
- Payers will see service fee details at the bottom of the page
- Totals update automatically when the amount or optional service fee choice changes.
- Required fields now show clearer inline validation messages, with automatic scrolling to help users quickly find and correct missing information.
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Improved Transaction Reporting
- Payment reports now include clearer transaction-level details to help schools with reconciliation.
- Updated reports include information such as payment method, payer total, transaction fee, net total, status, and processor transaction reference.
- A new transaction detail view provides a clearer breakdown of payer information, fees, and settlement-related details.
- Transparent Fee and Settlement Details:
- Payments now support a net settlementmodel, where applicable VenturEd transaction fees are deducted before funds are deposited to the school.
- The payer total represents the amount paid by the payer and shown on their card statement.
- The net total represents the amount deposited into the school’s bank account.
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Settlement Reporting
- A new settlement-style report helps schools review funding activity by deposit date.
- Schools can see settlement batches, balance account information, transaction counts, gross totals, refunds/returns, and net totals.
- Transaction details within a settlement can be reviewed or exported for reconciliation.
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Improved Security and Supportability
- Behind the scenes, Adyen-related actions are logged for auditing and troubleshooting.
- Sensitive payment data is notstored. Only limited card display details, such as card brand and last four digits, are used where needed for reporting and reconciliation.
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Why This Matters
- Gives schools more control over how service fees are configured.
- Gives families clearer visibility into what they are paying before submitting payment.
- Improves reporting and reconciliation for school finance teams.
- Supports a more modern, reliable, and transparent payment experience.
Notes
- This release focuses on card payments.
- Refund will continue as a manual process, we will improve it in future release.x
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Important: Prepare for Merchant Account Onboarding
To help ensure a smooth transition to Adyen, please refer to the onboarding communication previously shared with your school administrator. Before beginning setup, we recommend having all required business and banking information readily available, along with any supporting documentation listed in the onboarding checklist. Having these items prepared in advance will help expedite the merchant account verification and activation process.