We've made an improvement to our chatbot integration to better associate users with their school or organization accounts.
What's Improved
  • Enhanced account matching for users interacting with the chatbot.
  • Improved support experience for teachers and administrators through more accurate identification of organizational accounts.
  • Applied consistently across all supported chatbot users.
Customer Benefit
- This update helps ensure chatbot interactions are connected to the correct school or organization, resulting in more relevant and consistent support experiences.